etch on natural stone

by Elsa
(Orlando, Florida)

How do you know how deep an etch is on the natural stone?

I had travertine installed in my bathroom floor but they cleaned it with vinegar.

Now the floor looks like it's dirty all the time with some water marks on it.

I know that you sell some type of powder that we can use to polish the floor ourselves and remove the etch marks.

But, how do we know how deep this marks are and if with just this product will be enough to clean the floor or if we need a professional to do the job for us?

What is your professional opinion on this matter?

Thank you,

Elsa.
Orlando - Florida





Hi Elsa,

The powder you're talking about is for small etch marks, not for an entire floor.

I would have a professional look at it. It most likely needs to be diamond re-finished or polished.

It's hard to know what it needs without looking at the floor.

As you learned, travertine should never be touched with an acid, like vinegar.

One way to test for how bad an etch mark is, run your fingers of the etched part to see if you can feel the etch mark.

If your whole floor is dulled and etched this may be hard to do.

I wish I had other advice, but I think you need a professional to help you with getting the look you want with your travertine floor.

Pedro