Removing a Film on New Granite Countertops
I had granite countertops installed this week. I applied a granite polish and wiped it down, but there is still a film present on top of the countertops.
How can that be removed? The installer said it was from the sealant and would diminish over time with polishing. Is there a way to remove it?
Yes this may be true, that the film will diminish over time, but it still shouldn't be there.
What you need to do is find the contractor and have him come with the same sealer and re-apply it.
Once the sealer is reapplied it should activate the sealer residue he left on it the first time.
Re-activating the residue is key to removing the residue, which should only take a few minutes, but could take longer.
Once the residual sealer has been re-activated, remove with a dry cloth and then buff again with a different dry cloth, preferably a microfiber cloth.
What happen was when he first applied the sealer, he let the sealer dry on the surface.
This should never happen.
How a penetrating sealer works is it absorbs into the stone and then all residue is wiped off before it dries.
If it's only been a week, so you should be able to re-activate the sealer with no problem, but make sure he uses the same sealer he sealed your granite with.