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Ask Your Natural Stone or Tile Questions Here

Do you have marble or travertine and have questions about how to clean or seal your natural stone? Do you have ceramic or porcelain tile and don't know how to clean it?

Our day to day business is cleaning and sealing tile and grout and restoring natural stone such as marble, travertine, limestone and granite, so we have seen a ton of different situations.

We will do our best to answer your questions in a timely manner, but if it takes a few days don't worry, we will get to it.

If you're interested in a quote for natural stone or tile and grout services, please use our contact us page at the bottom of this webpage.

Marble Polishing and Tile Cleaning Questions

Have a question about marble polishing or tile cleaning or anything related to natural stone restoration or tile and grout?

Go ahead and submit your question in the form below and we will do our best to answer it.

Please be as specific as possible when asking your question. If you can, add some photos to help with the question.

Questions Already Answered

Before asking your question, search below to see whether or not your question was already answered...

Removing grout from granite countertop 
Hello, During the backsplash installation my contractors failed to cover the newly installed granite counter top; therefore, some of the groute was …

Mold on travertine tile! 
I just purchased Venetian travertine tile, brought it home and every box is wet inside and there is black mold/mildew on most of the tiles. Is this …

cleaning tile grout with stone accents 
I have put in tile with stone accents and the grout won't wash out of the stone accents very well without using just water. I was just wondering if …

Travertine Backsplash 
We are thinking about installing a Travertine backsplash. I was concerned about the tile around the stove area. Will it be able to withstand the …

Trevertine shower tiles 
I have trvertine shower tiles that are not polished and are now starting to go black with mould even though i clean them regular and seal them, how do …

TRAVENTINE TILE 
HOW TO POLISH TRAVENTINE TILE TO A MATTE FINISH AFTER IT HAS BEEN INSTALLED LOT OF ADDITIONAL ROUGHNESS BECAUSE THE INSTALLER USED A SANDED EPOXY TYPE …

Does this product work on vertical grout or does it need to stand in solution on the grout? 
In regards to the grout cleaner you recommend. I have a glass block wall in my shower that needs to have the grout (white) cleaned. It's not …

Use of marble tile in a swimming pool 
We have a swimming pool that was built using marble instead of conventional ceramic pool tile. Over the past 6 years, the marble has become dull and …

olive oil stain on unsealed natural stone 
Hi, I just got a new natural stone backsplash and got olive oil splatter stains while cooking. Any ideas on how to get them out before sealing? Thanks …

Sealers 
I have a lot of travertine flooring. I live in Houston. What type of sealer will give the floor a shine do you recommend? Thank you so much. …

Stains on marble counter in San Jose. 
I just scored a great deal on a bathroom vanity with a white marble top. The top has orangish stains at the front of each sink basin. The previous …

how much is generally charged? 
I have a mosaic travertine on my floor. There was obviously a thickness issue because some of the pieces stick up more than others. How much is usually …

Does your professional grout cleaner take out cat urine odor/stains? 
Cat has been peeing in basement. We have large square porcelain tile with taupe grout. We want to get it clean and clean smelling without bleaching …

How long before I can put my "stuff" back on the countertops after sealing? 
I understand it takes from 24 to 72 hours for the sealer to dry but I cannot have all of my appliances off the countertops for that period of time. …

How long to wait After sealing 
I have a brand new bathroom with polished marble on floor and walls. The tile was sealed by the contractor. How long should I wait for the sealer to …

Can color enhancer sealant be used effectively after slate has already been sealed? 
I sealed my slate tile with a water based sealer. I'm disappointed that the color doesn't stand out more. Is it too late to use a color enhancer sealer? …

Travertine Sealer? 
We recently had our travertine floors refinished and they look great. One thing we notice in the last couple of weeks that we have stains...non acidic …

Just Grouted My Stone Tile Countertops...Have HAZE That Won't Clean Off. HELP! 
I cleaned the grout with grout cleaner & brush. Applied mixed sand grout & lightly wiped as directed. Still had some haze left but had to let grout …

Water Marks on Slate Tile 
Hi, I have a beautiful but probably impractical natural slate tile on the floor and walls of my bathroom, including the shower. The shower floor …

why does my granite look cloudy/filmy after wiping w/a sponge? 
My granite is 7yrs old....it's very dark green w/gold specs (called Uba Tuba). I am disappointed I chose a dark color because it never looks clean/shiny …

does polish marble need sealing 
A company installed polished marble in my house and when they finish a lot of dry surface appeared on the marble. They tried to clean it but it didn't …

Hard Water and No Sealant--reddish residue?! 
We have a shower that is entirely slate--it was gorgeous when new and sealed, but looks pretty sad now! My tile installer recommended I clean it with a …

New (used) house - I think I have granite countertops 
Help! I know nothing about granite countertops. It looks to me like mine are actually pieces of granite tile. I know it's not a solid piece. Do I need …

Polishing Travertine floors 
Can travertine floors be polished like granite? If yes, do you offer this service and approximately how much would the cost be per sq ft? I have a kitchen/family-room …

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Is it possible to remove sealer from slate? (Just installed/sealed 4 days ago!) 
Is is possible to remove an oil-based sealer from slate tiles? We *just* had a new slate hearth installed, and the contractor put an oil-based sealer …

My Travertine is "Smeary" Looking After Applying a Sealer 
I cleaned and applied an enhancer/sealer to my Travertine today and it looks streaky and smeary. The directions on the Tile Guard bottle didn't …

Granite Countertops Sealing 
I was wondering if I have to do anything to my granite countertops that were installed about 6 months ago. Maria, This is a good question. When …

Spill on Marble Table 
Hi there, It seems like I put a coffee mug on my marble table without using a coaster and it left a stain. The table is light-colored marble so …

What should I use to make my ceramic tile shine when I mop? I have new tile just 2 weeks old, so it's clean. 
I want to know what product I can buy so that my ceramic tile will shine after I mop my floor and it's dry. I have just installed ceramic tile 2 weeks …

Granite Sealer--area covered and how to apply Not rated yet
I have a one year old home with a large surface area of granite. I would like to seal them (but will ask builder if they did it). Looking at your VOC …

MB-5 Stone Cleaner Not rated yet
Does the MB-5 Stone Cleaner come in a size lager than a quart? Thanks, Pat Hi Pat, Yes it comes in gallons. Look on the Stone Care Products …

how to remove wooden tile adersivr from terrazzo flors Not rated yet
I removed parquet tiles from the floor only to find terrazzo floors beneath. I would like to restore the original floors. How do I remove the tile adhesive …

Disinfecting travertine tiles Not rated yet
There is a product called trukeen oceanbreeze disinfectant, is this safe for honed sealed travertine? Hi Diane, I'm not familiar with the …

Tumbled Marble Not rated yet
I like the dry look of my tumbled marble. Do I have to seal it? If I do have to seal it, will it make the marble look shiny and wet? Hi …

Marble Cleaning Not rated yet
I have a marble shower enclosure, everything is marble walls and floor. Would the MB-3 be the best product to use all around? We really are afraid …

resealing with color enhancer Not rated yet
I read a question from Scottie about color enhancing his already sealed slate with color enhancer and it looked fine. I have a similar question but …

How to clean marble tile if acohocl and bleach is spilled  Not rated yet
I have marble tile on our floor and we (Yvette) spilled alcohol and/or bleach on the floor and it looks like it etched into it. How would we remove …

Restore Slate Tile in Shower Not rated yet
I have slate tile in my shower (mistake). Even though the tiles were sealed, they have become discolored and look "weathered". Is there a way to …

How to remove whitish grout haze after honing and polishing a marble hotel lobby floor?  Not rated yet
Hi. I have been working on honing than polishing a marble floor in a local hotel lobby. The process is working great and the marble looks fantastic. …

Do you clean and finish natural flagstone floors? Not rated yet
Do you clean and finish natural flagstone floors? Hi Elena, Please give Chris a call to explain where and how much flagstone you have. …

Resealing slate tile on shower Not rated yet
My shower is tiled with skate about 10 ys ago, but had not been kept well. I cleaned and re-sealed with a water-based sealer about 2 months ago but …

travertine sealer sticky and squeks with rubber shoes Not rated yet
We have new travertine (not polished) in the bathroom and on shower walls. Tile guy sealed it and said don't walk on it for 12 to 24 hours. 24 hours …

cleaning travertine shower Not rated yet
We've inherited a travertine shower with problems: soap scum and mildew (tile and grout). Most of the shower is unfilled travertine with an ornamental …

Removing silicone caulk from a marble shower Not rated yet
I have a marble shower with clear silicone caulk in the joint spaces. I want to safely remove the caulk because black spots have started forming under …

seal joints on marble tile floor Not rated yet
How do I seal the joints on a marble tile floor without using grout Hi Tammy, I'm not too sure what you mean by sealing the joints. If you …

Travertine table top Not rated yet
My table top is made of travertine. It is about 10 years old and has some minor scratches. The finish looks like it is worn. What product(s) do you …

Removing enhancer sealer from granite Not rated yet
Can Enhancing Sealer be removed? Can the granite be restored to its original appearance? We chose a beautiful exotic granite for our new home. The installer …

finish on marble tile. Not rated yet
The lady that cleans my house spilled Pine Sol on two squares of my marble floor. What can i do to restore the sheen? Hi Dianne, I'm afraid …

how to seal spots in shiny granite Not rated yet
I have a marbleized black granite countertop. It has shades of gray and dark blue within. However, lately I can see and feel rough spots (it's about …

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Did I put too much sealant on our old slate porch? Not rated yet
I put a small amount (or so I thought) of sealer's choice gold on our slate porch which is at least 55 years old. Woke up the next morning and the small …

Cleaning brush Not rated yet
What type of brush do you recommend I use to clean honed travertine? I have travertine in my bathroom/shower and have utilized a soft bristle toothbrush …

contents of marble cleaning products Not rated yet
hello - wondering if your site contains the contents of your cleaning products or if you can provide that information? thank you! Hello Mary, …

estimate Not rated yet
Hi I live in Lafayette and have extensive Travertine flooring that needs patching and polishing; how do I get an estimate? thanks jim Felt …

terracotta tile cleaning Not rated yet
I have terracotta tile in my kitchen and front bathroom. It need cleaned really badly. Do you clean this sort of tile? When we bought the house …

wax removal from Travertine Not rated yet
original owners of a newly purchased home with travertine floors, had the floors waxed not sealed. Should the wax be removed and with what product. …

Newly Installed Travertine - How Clean Does It Need to Be Prior to Sealing Not rated yet
We had 4000 sq ft of travertine installed in our new house. (Heating is radiant floor heat.) Our installers, swept, vacuumed and then mopped up the …

Which cleaner? Not rated yet
I have a shower with travertine and tumble marble combination. I live in the mountains of western, NC and have a lot of mineral deposits in the water and …

Removing the high polish look of limestone floor Not rated yet
I have a very high polished limestone floor. Is it possible to remove the polished glossy look and return it to natural stone look? Hi Kim, …

Is the marble polishing used also for travertine  Not rated yet
Can I use the Marble Polishing for the travetine floor also? Hi Leah, I'm not sure what you are asking. If you are referring to the marble …

Quote for cleaning & sealing Not rated yet
Hello, We have a slate tile floor in our elevator lobby and we are interested in having it cleaned and sealed. The size is approximately 12 feet …

Granite Repair? Not rated yet
Hi, I just had a glass vase fall on the edge of my black honed granite, causing it to chip fairly bad (about 1 inch off edge) Can this be repaired? …

wet limestone installed Not rated yet
I just had a limestone floor installed in my kids bedrooms. Before installation, the tiles were left in my terrace without any cover for 5 days. It …

travertine Not rated yet
Is high polish travertine easy to scratch? Travertine and marble tile are made from a calcium base and can be easily scratched. If you decide …

Smell of MB-4 Tile Sealer Not rated yet
Is the smell of MB-4 tile sealer very strong/knoxious? Hi Peter, The smell does have a smell associated with it, but it's not that bad. …

travertine no sealed tile Not rated yet
Hello can u use premixed grout on travertine non sealed tile? Can u use adhesive to install travertine on walls? And last best way to clean service …

Shower floor black tile and grout: Cleaning service? Not rated yet
The floor of our master bathroom shower is black tile with black grout. Overtime has become chalky grey in most places. Can you clean this? …

Lime stone tile changed color Not rated yet
During an installation of backsplash, lime stone tile absorbed grout color and completely changed it color. How I can restore initial tile color? …

Cleaning sealed ceramic tile floors  Not rated yet
Can I use pinesol or simple green on my sealed ceramic tile floors and grout with out remove this expensive sealer on my floors? You can use pretty …

sealing travertine Not rated yet
For first time installation should you seal your travertine before installing it or do you wait until it is up and seal it with the grout? This is in …

can you recommend a power tool for cleaning Not rated yet
I have over 600sqf to clean and doing it by hand with a brush would take forever. Can you recommend a power tool/brush to clean the tile and grout …

Grease stains on unsealed natural stone. Not rated yet
Hello, I believe the stone in my bathroom is unsealed. There appears to be a great deal of stains on this stone. I tried to scrub it with Kaboom …

sealer Not rated yet
Which one is better semigloss or clear for textured traveltine. Hi Christ, I'm not sure what you are asking, but I will explain a little …

Travertine Stain from Mr. Bubble Not rated yet
I tried cleaning a crack in the travertine with Mr. Bubble and set the can down. Now I have a stain from the bottom of the can where the product rand …

How To Refinish Terrazzo Floors Not rated yet
I have a 1000 sq.ft. terrazzo floor in my downstairs in an open room. It was installed in the early 50's. I want to clean it, take off any old finish …

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check out Not rated yet
I would like to purchase the grout brush but do not have a pay pal account and won't be getting one. Would like to purchase with credit card. …

slate driveway Not rated yet
I have a customer that wants to seal their slate driveway. Is the color enhancer sealer able to be used outside? Do you have a sealer that can …

after grouting vantino marble backsplash tiles much darker !! Not rated yet
I just had my backsplash grouted with pearl gray grout for ventino honed marble back spash in kitchen. The tiles are MUCH more gray than before grouting …

sealing slate to prevent flaking Not rated yet
We want to install an Indian slate. What is the best sealer to use to prevent/minimize flaking or dusting. Thanks, Dave delam08@gmail.com …

pet friendly Not rated yet
We have several pets. Are your products, particularly the natural stone tile sealer, non-toxic to animals when dry? How long should I allow the floor to …

varnish on slate floor Not rated yet
How to remove varnish from a slate floor. Hi Kathy, I'm not sure what varnish is made of, maybe some kind of polyurethane. I don't think …

Cleaning limestone shower Not rated yet
I have a 20 year old limestone shower that needs a deep cleaning. We have hard water and there is probably lots of soap scrum deposits, as well. …

Hulled Limestone Not rated yet
When my limestone flooring was installed, Tile Lab sealant and then finisher was used. I've since found it is a topical product that shows every scuff …

etch on natural stone Not rated yet
How do you know how deep an etch is on the natural stone? I had travertine installed in my bathroom floor but they cleaned it with vinegar. Now …

Limestone products to use? Not rated yet
HI. You recommend MB1 Floor Cleaner for limestone flooring. How about grout cleaning for the same limestone floors? Will the MB2 tile and …

Grouting travertine with epoxy grout? Not rated yet
Just finished installing homed travtine tile floor, and porcelain tile with travertine accents In shower. After much research I am sealing with Miracle …

What is the name of a cleaner I can buy to clean my ceramic tile floors? Not rated yet
I used Perk to clean my ceramic tile floors but I ran out and I can't find any floor cleaner for ceramic tile floors. I must be going to the wrong …

Cleaning and Polishing Question Not rated yet
Hello, We have travertine stones in our kitchen and laundry room, which over the years has become very dull and stained. We live in Illinois, and …

Gioia venatino marble installation Not rated yet
Hello my installer just put up my polished gioia venatino marble and it looks very grey having absorbed the water from the thin set. If he seals and …

Limestone cleaner for kitchen back splash especially above the stove area.  Not rated yet
We selected a beautiful limestone tile as our kitchen backsplash. However, there is an area of backsplash over and behind the stove, and having cooked …

Sealer for polished travertine Not rated yet
Hello, I want to ask what sealants do you recommend for a polished travertine,and how long needed for reapplication. I was told to look for a penetrating …

Sealing Chateau D'Or limestone floor Not rated yet
Can you recommend a good sealant for our newly installed limestone floor? We want a good sealer to prevent stains. Thanks, Laura Hi Laura, …

Do I seal a terrazzo tile floor before or after regrouting areas missing grout? Not rated yet
I would like to know the best way to protect a terrazzo tile floor while adding grout to areas that the grout was lifted during a machine cleaning. …

diamond pads Not rated yet
I like to polish my travertine floor. I have the oreck orbiter with a 12 inch path. can you tell where I can buy the diamond pads thank you david …

travertine cleaning Not rated yet
Is it safe to use a light vinegar wash ( i cup to 3 gal) to clean a travertine floor? The floor has been sealed. I don't recommend cleaning …

Non Darkening Slate Sealer Not rated yet
I am using gray slate (cut from 1" pool table slate) as fireplace trim surround and the finished hearth in front of the fire glass doors. Is there any …

Why does my travertine tile smell bad? Not rated yet
Is it the dog in the house? it looks clean, but when I come into the room it smells funky. Does the tile absorb odors? What can i do? Thanks so …

I have a stain problem in my shower on limestone Not rated yet
Hi, We have a brand new shower in our house and we used limestone tiles. It is beautiful but only after 4 months we have major stains on the tiles(see …

Remove bullnose from marble Not rated yet
Hi, I got my hand on a small slab of marble which I want to use for a coffee table. However, it has a bullnose glued to one edge. Is there any way …

cleaning marble top table Not rated yet
Your site said I could use baking soda as a natural cleaner for marble table tops. Will it leave a residue? Is there any other natural cleaner? …

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Do I need just MB-3 cleaner or do I have to also use mildew remover? Not rated yet
Hello, We have a travertine shower that hasn't been sealed in almost 3 years. Some pink stuff keeps appearing and/ or I can't get it off when I …

Polyurethane on Marble Not rated yet
Outdoor natural stone marble top for table in Mexico. Very dull and I would like a shine. Can I use interior/exterior Polyurethane? Hi Tammy! …

Grout haze on Granite countertop Not rated yet
Had Travertine backsplash installed and installer did not cover granite countertops. Now, I have grout and grout haze on beautiful and new granite …

Polished travertine tiles in our kitchen and bathrooms. Should we seal them?  Not rated yet
We had polished travertine tiles installed in the kitchen and bathrooms less than a year ago. We have been given conflicting information from the supplier, …

Cleaning textured tile Not rated yet
I have porcelain tile floors which have the texture of limestone. How can I clean the indentations which seem to hold dirt? Regular mopping does not …

Can I cover gloss with a mat product to get a mat finish? Not rated yet
I have travertine that was sealed using two different products - one mat, one gloss. I would prefer a mat finish but I don't know if I can apply mat …

sealing limestone Not rated yet
Do you seal limestone tiles before you grout or after? You can seal limestone tile before and after grouting them. Sealing them before will …

removing sealer from limestone flooring Not rated yet
What product can I use to safely remove sealer from my limestone flooring? I have used Tilelab sealer and finish but it seems to scuff very easily and …

Husband used boric acid on the tile shower walls  Not rated yet
The walls of the shower have no shine there are white makes from where he sprayed it. The tiles are black and look like poop and driving me crazy what …

Steam clean tile? Not rated yet
Can you use a steam cleaner on tile floors or will too much moisture seep into the grout and possibly under the tiles causing issues with the flooring …

Hard water stain on limestone tiles  Not rated yet
Hi - I've got what looks like a hard water stain on my limestone tiles. It may or may not have a bit of soap included in the mark but it really just …

Scuff mark on my travertine ! Not rated yet
How do I get a black scuff mark out of my travertine! Esther, Try scrubbing it off with soap and water and a non abrasive pad at first. If …

Holes Not rated yet
I recently had my travertine tile professionally cleaned by Dalworth and now there are holes in it. The epoxy filler clearly came out in the cleaning …

TRAVERTINE FLOOR Not rated yet
VINIGAR STAIN ON TRAVERTINE FLOOR TILE Mark, I think you're saying you spilled vinegar on your travertine flooring. This is common and …

Best sealer for a slate shower? Not rated yet
My bathroom's been done in slate tile (shower and all), and I'm looking for the best sealer in that wet environment. Water based sealer's seem to lack …

New House with Granite and Tile Floors and LOTS of Grout ... what do I need to do since it has not been sealed? Builder suggests waiting one year.  Not rated yet
What do I need to do in a new home with granite and tile and lots of grout? Hi Barbara, You should seal your granite counters and grout …

Travertine Stone Tile Installation  Not rated yet
Good day, I am going to install a 200 square feets area with travertine Stone Tile and I would like to know if it is best to seal it before installation …

Someone used Tile-X cleaner on my tumbled travertine floor ? Not rated yet
An unknowledgeable person used the tile cleaner "Tile-X" on my tumbled travertine floor. It's now becoming bleached out looking....what should I do …

hair color tint over marble floor Not rated yet
To whom it may concern: Someone dropped hair color tint over the marble floor, and it was never taken out. I would like to find out if there is …

Grout sealing  Not rated yet
After allowing the grout to cure, I applied a grout sealant. The next day I noticed that some of the grout lines now had indentions or small holes. …

Travertine Care Not rated yet
How do we burnish travertine and what equipment might be needed. Hi Debbie, I don't know what you mean by burnish travertine. From my limited …

Acid Wash and Reseal the tile? Not rated yet
Hello, We recently had a contractor re-do the top boarder of our pool using un-glazed tile...the problem is they did not seal the tile prior to grouting …

Stripping Slate Not rated yet
I have black slate that has been down 35 yr and was sealed then. Throughout the years it has worn most of the sealer off but the grout is dirty and …

Do your products work on pool tile scale? Not rated yet
Do your products work on pool tile scale? Earl, We have no products that will remove calcium build up on pool tile. You will have to find …

i work at Wendy's and need to get the grout clean. any ideas Not rated yet
I need some ideas on how to clean the grout at my restaurant Wendy's Employee, You need to use an alkaline cleaner. Alkalinity will cut grease. …

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can you use the mildew cleaner if your shower has marble? Not rated yet
Can you use the mildew cleaner if your shower has marble? Hi Carole! Yes the milder remover we sell is safe for all calcium based tile such …

Granite sealing  Not rated yet
Hi, do I need to seal my new granite counters before using the mb-5 cleaner and polish or will these two together replace the need for sealing. Thank …

where do you get enhancer for slate Not rated yet
where can i get enhancer for slate and do i need to seal for shine? or what product do i use after the enhancer? Hi Kim, We sell the enhancing …

Is sealed natural stone tile recommended as a kitchen backsplash next to stove and cooking/prep area? Not rated yet
Would you recommend sealed natural stone as a kitchen backsplash around and next to a stove and sink? Is the risk of splashes from food such as pasta …

clean & seal slate tile in shower -walls only Not rated yet
I have a slate tile shower that needs soap scum removed and then I would like to seal the tiles....what would be the process and products for this task? …

Terra Glaze terrazzo sealer Not rated yet
I am preparing to install marble floor tiles that will be laid alongside ceramic tiles. I was thinking of sealing the marble BEFORE installation since …

Uneven haze on some marble..cant buff out Not rated yet
The marble was installed two months ago, has not been sealed yet. A lot of the individual pieces have, what looks like a bad finish on them. I …

Travertine tiles Not rated yet
Can I use your soap scum cleaner on my travertine shower tiles? They have heavy soap scum buildup:( Thank you Mari Hi Mari!, Yes you can …

slate floor cleaning Not rated yet
I'm looking for a safe slate cleaner and sealer. I work a t a university and we have black slate in one of our lobby areas. The slate is white …

Grout cleaner for ceramic tiled floors Not rated yet
Re: MB-2 Heavy Duty Stone, Tile and Grout Cleaner Is this product safe for cleaning ceramic tile floors and grout? Thanks Elizabeth, …

Cleaning off grout containing sealant Not rated yet
Rough sandy film still on marble tile after installers left. Also on brand new stainless steel sink. Help! Judith, This sounds like grout …

Cloudy Marble tile Not rated yet
I have some cloudy tile around my toilet and a few other areas in my bathroom. What causes this an how do you get it to polish back up. Cary, …

Is Ceramic Tile Sealable ? Not rated yet
I was told ceramic and porcelain tiles were not sealable, only the grout lines yet you have a sealer on here that says it seals ceramic tile? Brian, …

cleaning grout Not rated yet
I WORK IN A MIDDLE SCHOOL AND THE GROUT IS BLACK. HOW DO I MIX THE SOLUTION WITH THE AMMONIA, VINEGAR IN A MOP BUCKET TO SLOP THE FLOOR BEFORE SCRUBBING …

Can a steam cleaner be used on marble tile floors? Not rated yet
I have a new marble tile, grouted floor in my bathroom. Can I use a steam cleaner to clean the floor? Donna, I would say yes, you can …

Marble Stain Not rated yet
Hello! I was cleaning my marble floor w/ lysol bleach and didn't realize that it leaves stain (spray stain) on the floor. Is there a way to get …

Drying granite countertop Not rated yet
The granite countertop in our bathroom has become extremely wet around the sink and seems to have a moldly smell. How can I dry it and then what would …

Using Your Granite Sealer Over a Competitors Not rated yet
When the granite was installed we had it sealed by a local company. After a year or so, the granite is beginning to show water absorption. Can …

stripping terrazzo tile and sealing it Not rated yet
We have multiple Mexican terrazzo tiles in our kitchen and adjoining rooms. It's been covered with wax for over 20 years./ We just stripped the wax …

Sealing travertine Not rated yet
Do you need to seal the travertine before installation? Barry, Great question. I would say no. The reason being, travertine is very dense and …

Discoloration of grout - hard to clean Not rated yet
Hello, I used bright white, sanded grout for a bathroom tile floor (porcelain). There are several places where the grout is a slight orange-ish color. …

Sealer Over Enhancer Not rated yet
Can I seal with water solvent sealer over water solvent sealer enhancer, after grouting. I don't think it will be a problem. As long as you remove …

Sealing Honed Travertine That Will be Polished in the Future Not rated yet
Hi - We just installed honed travertine in a portion of a bathroom that previously had carpet. The rest of the bathroom is polished travertine, …

Cleaning sealed slate Not rated yet
What should I use to clean my sealed slate floors? I have seen a lot of different recommendations out there and I am confused. My slate floors …

Polishing a Limestone counter Not rated yet
My daughter tried to clean our limestone topped sink with scrubbing bubbles. She took the shine off the limestone. What do I need to get the …

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Mildew Not rated yet
How do i remove mildew from caulking in the shower? The best thing to do is remove the caulking by cutting it out with a utility knife. Cut …

I'm trying to buy MB-9 Mildew remover  Not rated yet
How do I buy the MB-9 mildew cleaner? The link doesn't work? Sorry, it may have still been under construction. Just click the Stone Care Products …

Stain on Marble tile Not rated yet
What can I clean my marble tile wall in the bathroom that was spray with a Mr. clean spray and now has spots all over? Well, your marble tile is not …

What do I need to seal my travertine w Not rated yet
I just put travertine tile in my bathroom and need to seal it. What product do I need to seal it with? Lyn, I would seal it with a penetrating …

How to Clean Grout on Backsplash Behind Sink Not rated yet
Product to safely clean grout between tile on backsplash behind sink. To Anonymous, What you need is a small grout brush, or an old tooth brush …

Travertine & Grout cleaning Not rated yet
So MB-1 is neutral for travertine, but MB-2 is alkaline to clean grout? How do you clean the grout without damaging the tile???? And what (and how) …

How to Clean Grout Stained by Red Wine Vinegar Not rated yet
My husband spilled a whole bottle of red wine vinegar on our kitchen floor and into our light green grout which now looks black. What can I use to …

SODA/LIME STONE MIX Not rated yet
WILL BAKING SODA AND LIME MIXED REMOVE OLD PAINT Curt, I don't think that concoction will be strong enough. You may need something stronger and …

Grouting Travertine Tile Not rated yet
Should the travertine tiles be sealed before grouting? You could seal your travertine tile before grouting, especially if it's a flat honed finish, …

How do I even out granite that has absorbed water in high use areas and not in unused areas? Not rated yet
Our granite was not sealed by the installer. We sealed our new granite with a probably cheap granite sealer before using it. We sealed it again some …

Resealing Grout After Cleaning  Not rated yet
If I use one of your home solutions to clean grout, do I need to Re-seal it after I clean it? Sealing grout is always a good idea, as it will help …

How to Remove Water Spots from Pores of Granite or Marble Not rated yet
What can i use to remove water spots from a pores granite or marble? Jose, You can use a variety of things to remove water spots from granite …

Dull Looking Tile  Not rated yet
I finished grouting my tile and wiped it clean, but now my tile looks a little dull. What should I do? Rich, I don't know what the tile looks …

Urine Removal on Limestone Not rated yet
What is a good cleaner for removing urine stains on my limestone floor. Ken, I don't think any one product is good for cleaning the urine from …

Help With Travertine Floor Not rated yet
I have a travertine floor in my kitchen area that was installed 5 years ago and was not sealed. The grout was discolored and yesterday I had the floor …

Tile Grout Cleaning Not rated yet
How do i clean 2700 sq.ft ceramic tile and grout with a scrubbing machine? What kind of scrubbing machine? From the limited information you've given …

Removing a Film on New Granite Countertops Not rated yet
I had granite countertops installed this week. I applied a granite polish and wiped it down, but there is still a film present on top of the countertops. …

Ceramic Title Grout Cleaning Not rated yet
Have lightly colored grout which has become hazy, because of a toilet leak. Resembles similarity to white water spots. What would you recomend as a cleaner …

Travertine for Kitchen Countertop? Not rated yet
Can I use honed travertine for a countertop in my kitchen and what would I seal it with? Patty, I've seen many travertine countertops in the …

Clean limestone from smoke damage? Not rated yet
Is it possible and if it is, how would you clean smoke damaged limestone? It's hard to say without seeing photos and knowing exactly what the …

white viniger spilled on tile Not rated yet
I spilled white vineger on beautiful tile floor. now there's a big ugly dull spot there. what can i do? Debbie, If the tile is marble or some …

safely cleaning narrow grout betweeh travertine floor tiles Not rated yet
I need to know a safe product to use to clean very narrow grout 1/8 " between the Travertine floor tiles. Thanks Vicki Vicky, I would recommend …

Is it okay to use a steam mop on travertine tile? Not rated yet
I was wondering if you could use a steam mop on travertine or will it harm the stone? Julie, I don't think the steam will harm your travertine …

I spilled commercial degreaser on my stone floor and it looks very bad Not rated yet
We have stone tiles in our home and spilled some commercial degreaser in the kitchen. It sat for a half hour or so and when we wiped it up, the tiles …

Seal grout after cleaning? Not rated yet
After cleaning grout lines with either one of the natural solution recipes here or with Mr. Clean do I need reseal them? Penny, This is up to …

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Some lines shows after sealing my bathroom granite Not rated yet
Hi There, I just want to appreciate your experience and time for doing this. I have a bathroom countertop that I followed all your steps to seal it …

Terrazzo floor polishing Not rated yet
Can I use the product H2 Orange made from Envirox when polishing terrazzo flooring? its typically used for carpets, general commercial/residential cleaning …

How to Avoid Marble from Shoe Prints Not rated yet
How do I avoid dirty shoe prints on marble, especially safety boots? At my work site, it's very difficult to make sure everlasting cleaning of the marble, …

Oily terrazzo floor, Why? Not rated yet
What is causing the terrazzo floor to be slick even when you clean it with hot water and a neutral cleaner. What can I do? Jack, I'm not sure the …

What's a neutral cleaner? Not rated yet
Thanks for the great summary of how to re-seal granite. Just to be sure I do it correctly, what qualifies as a "neutral cleaner"? The sealer I bought …

Resealing stone Not rated yet
Shower is about 1.5year old. Do i need to take old sealer off or just reseal over old? Jeff, Before sealing again, you want to make sure you …

How to deepen the color of natural slate tile. Not rated yet
Looking for advice on how to deepen the color of natural slate mosaic tile, which is on both the bathroom and shower floors. We are not wanting a high …

GROUT REMOVAL!! Not rated yet
How do we remove grout from copper trim that is part of backsplash?? Pat, It would have been much easier to remove the grout when it was still wet, …

Repairing Tile and Grout with Radiant Heat Not rated yet
How do you repair cracked grout when there is a radiant floor underneath? If water seeps through, will it damage the radiant floor? Hello, You …

A Film on Granite Not rated yet
Hello, There's a film on my granite and the house is brand new. I tried some over the counter cleaners and they didn't really work, I tried using a …

Can you use grout and tile sealer on travertine? Not rated yet
What effects does grout and tile sealer have on travertine? The contractor used it on the travertine shower shelves and now they look blotchy, liked they …

Calcium. Hard water deposit on granite counter top how to remove it. Not rated yet
Have calcium hard water deposit on granite around my faucet how do I remove it without damaging granite. This is something we see quite often when …

I Was Told to Use White Vinegar to Clean My New Limestone Not rated yet
I was told to use white vinegar to clean my new limestone tile before I sealed it. Now it looks like someone spilled something or splashed a liquid all …

cleaning grout with hydrogen peroxide Not rated yet
I WOULD LIKE TO MAKE SURE THAT IF I USE HYDROGEN PEROXIDE TO CLEAN MY GROUT THAT I WON'T BE DAMAGING THE GROUT IN ANY WAY. THANKS FOR THE RESPONSE. ELLEN …

Honing marble slab under a toilet? Not rated yet
Hi---I live in an 1840's house that has a toilet set on a 3x3 marble slab. The marble is dull, has some yellowish stains. I'm wondering what I could do …

How to Make Slate Show More Color Not rated yet
I have slate tile on my porch and I put sealer on it last summer. This summer the color looks dull and I want to bring out the color. What can I …

Drying Limestone Not rated yet
What is the most effective way of drying limestone. We have been waiting for over a month and it's not dry enough to seal. Thank you. …

Sealing Honed Granite Not rated yet
What is the best sealer to use for honed white granite so it is not shiny when completed? Thank you Hello Rose, There are plenty of sealers …

Pitting Not rated yet
We have some pitting in some of the tiles. Is there something we can use to fill the holes and make it look good Travis, I see pitting mostly …

Terrazzo Floor Care Not rated yet
I have 1950's Terrazzo Floors, they have been coated with 3-coats of Sealer (Terra-Glaze) a Spartan product. I chose not to use a finish--sealer only. …

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Stone Care Products

Are you a do-it-yourselfer? Always working on your home on one project to another. Check the link below to buy stone care products.
We know you can do it yourself and offer you the same products we use to clean stone and tile.



We Recommend MB-1 Marble, Granite and More Cleaner

Natural stone neutral floor cleaner that's safe for all surfaces, tile, stone, and wood.



We Recommend MB-3 Soap Scum Remover for Shower Cleaning

For cleaning any natural stone, ceramic tile and porcelain shower we recommend MB-3.



We Recommend MB-5 Marble, Granite and More Spray

For daily cleaning of marble, granite and all engineered stones. Great for metal and glass too!

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