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Help With Travertine Floor

by Linda Ambroso
(Durham, N. Carolina)

I have a travertine floor in my kitchen area that was installed 5 years ago and was not sealed. The grout was discolored and yesterday I had the floor professionally cleaned and sealed.


Unfortunately the grout did not clean up very well at all, and in fact looks darker and more blotchy in some areas.

There are also funny areas on the tile that look dull or hazy like and there are also numerous foot prints from the person who did the job.

I let the person who did the floors know that I was unhappy, and he was just out to take a look.

His solution was to put more sealer on it to get the shoe prints out. I think that would probably work, but I am hesitant to this because I feel like I am just sealing in dirty grout and I also don't like the feel of the sealer on the tiles.

I'm off to the store to get something to try to clean the floors that will dissolve the sealer.

I'm hoping that you can help me with getting the grout cleaned better. I tried the baking soda:water in a small area, but it didn't work very well.

Thanks for your help!!

Linda




Linda,

It sounds like he didn't clean the floor adequately in the first place. Sometimes it may take a few scrubbings to get it clean.

There definitely should not be foot prints. He should be applying the sealer, but then shortly after applying he should be wiping any residue.

Applying the sealer again could reactivate the sealer, but he needs to wipe up any residue soon after re-applying.

I don't think you need to strip, unless you want to try to clean the grout again. Be careful of stripping, as some strippers can etch travertine.

You may have to have him out and clean again or another company to come clean again.

I hope everything works out. I guess you won't be calling him again when the floors need to be cleaned and sealed again.

Pedro

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